Payment and Delivery

Paying for your order
You can pay for your order using a variety of different payment methods.

Please note that some of the offered payment methods are not available in every country. We also reserve the right to exclude certain customers from certain payment methods.

All payments will be handled in a secure way by our payment partners and we will have no access to your credit and debit card details.

  • Credit or Debit Card
    Pay for your order using your credit or debit card. We accept Visa, MasterCard and American Express.

  • PayPal
    Check out with PayPal. The safer, easier way to pay.

  • PayPal Credit
    Spread the cost for up to 12 months with instalment offers.

  • SEPA Credit Transfer (SCT)
    When paying by SEPA Credit Transfer, your product will be delivered after payment is received in full. Our bank account supports SEPA Instant Payments so we can ensure a faster delivery.

  • SOFORT Banking
    Online shopping payments have never been easier! You can use your own online banking login details – convenient and secure.

  • Giropay
    With Giropay, you pay easily, quickly and securely via online banking - on your computer, smartphone or tablet.

  • Credit Account
    Government entities, public interest bodies, charities as well as any company that has been trading for at least 3 years can apply for a 30-day credit account. Approval is subject to a credit check and references.

  • iDEAL
    iDEAL offers a familiar, secure and convenient way of paying online. You can pay within the trusted online banking environment of your own bank.

  • Bancontact
    Ever since 1989, Bancontact has provided smooth and secure payment processing and today it is the Belgian market leader in electronic payment services.

Delivery of your order
We deliver your order worldwide free of charge, regardless of whether it is a digital or physical product.

For digital products that are delivered electronically, you usually have immediate access to the purchased products after receiving your payment. In some cases, however, electronic delivery can take up to 12 hours. The electronic delivery by download is carried out by our highly available servers.

Physical products such as CDs, DVDs or USB flash drives will be dispatched within 24 hours after receiving your payment by a carrier of our choice.

Depending on the destination country, shipments may take 7 to 14 days to arrive. Shipments outside the European Union may take longer as each package has to clear customs.

We will send you an email with further details as soon as your shipment has left our warehouse for dispatch. Details in our email can be used to track your shipment.

Physical products are shipped either through our main warehouse in England, or through our partners in Germany or Ireland.

We always try to choose the best possible delivery option for you.

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