Statutory Cancellation Right
Consumer Cancellation Right
As a consumer, you have the right, pursuant to the Distant Selling Regulations 2000, to cancel your order for any reason without statement of reasons during the period of fourteen (14) days after the day on which the Products are delivered or the services being provided commence (“Cancellation Period”). Such right does not apply (a) to Products downloads which by reason of their nature cannot be returned and (b) to software that you have unsealed from the packaging.
Exercise of Cancellation Right
To exercise your right of cancellation, you must send during the Cancellation Period a written notice of cancellation to our Customer Service (see contact section). You should keep sufficient evidence of having given us the cancellation notice. Your notice must state the following information: customer information (first name, last name, address, email address, phone number) and order reference.
If you exercise your statutory right of cancellation, we refund you any sum paid in connection with your cancelled order as soon as possible and in any case within a period of thirty (30) days beginning with the day on which the notice of cancellation was given.